Fastcan Property Management (Ontario, Canada)

Last Updated: [July 21, 2025]

Fastcan Property Management offers comprehensive residential and commercial property management services in Vaughan, Toronto, Brampton, Mississauga, and throughout the GTA. Protecting the personal information of tenants, applicants, property owners, and vendors is central to how we do business. This Privacy Policy explains what we collect, how we use it, how we protect it, and the rights you have under PIPEDA (Personal Information Protection and Electronic Documents Act) and Ontario laws such as the Residential Tenancies Act, 2006.

For general info about our services, visit: https://fastcanpropertymanagement.ca/

1. Types of Personal Information We Collect

From rental applicants & tenants (for advertising, screening, deposits, utilities transfer, inspections, insurance confirmation, rent collection):

• Full name, contact details, date of birth
• Credit and background check information (with consent)
• Government‑issued ID (where permitted), employment & income verification, pay stubs
• Rental history, references, pet and vehicle details, emergency contacts
• Proof of tenant insurance (before move‑in)
• Utility account numbers when assisting with transfers to the tenant’s name
• Move‑in/out inspection notes, photos, and videos

From property owners & condo boards (for bookkeeping, monthly/yearly statements, payments of any required amounts):

• Contact information, banking/remittance details
• Property and contractual information, tax numbers where needed

From vendors/contractors (for repairs, maintenance, eviction assistance legal support):

• Business contact info, insurance and WSIB certificates, invoices/payment details

From website/portal users (advertising inquiries, showing requests, maintenance tickets):

• IP address, device/browser data, cookies (see “Cookies & Tracking Technologies”)
• Forms, chat transcripts, support/maintenance requests, online payment info

From building/security systems:

• Security footage (CCTV) and access logs in common areas where installed; signage is posted where cameras operate

We collect information directly from you (applications, emails, calls, portals, inspection reports) and from authorized third parties (credit bureaus, references, former landlords, payment processors, public records) with your consent where required.

Why We Use Your Information (Our Purposes)

Application Screening & Leasing Decisions – identity verification, thorough tenant qualifications, credit/background checks, first/last month rent and key deposits (if applicable), preparing signed lease agreements

Property & Tenant Management – arranging showings, coordinating professional photos/videos for property ads, rent collection and monthly deposits, utilities transfer to tenant name, move‑in/out inspections, maintenance coordination, emergency notices, enforcing lease terms, assisting and monitoring evictions when necessary

Owner Reporting & Financial Administration – monthly and yearly bookkeeping, financial statements, disbursements, “payments of any if required to do so,” compliance reporting

Legal & Regulatory Compliance – obligations under the Residential Tenancies Act, tax laws, record‑keeping, responding to lawful requests (court orders, law enforcement)

Business Operations & Service Improvement – audits, quality assurance, staff training, analytics to improve our services and website performance

Marketing & Service Updates (CASL compliant) – sending newsletters, vacancy alerts, or promotions related to Fastcan property management services (opt‑out anytime)

How We Protect Your Data (Security Measures)

We use industry-standard administrative, technical, and physical safeguards to prevent unauthorized access, alteration, or disclosure. Access is limited to staff and service providers who need the info to perform their duties. Systems are monitored and updated regularly.

When We Share Personal Information

• We do not sell your personal information. We may share it: With property owners we represent, as needed to fulfill our management agreement
• With trusted service providers (IT hosting, tenant screening services, payment processors, maintenance contractors, photographers/videographers for property ads) under confidentiality obligations
• With credit bureaus/collection agencies for screening or overdue rent recovery (as permitted and with appropriate consent)
• With government authorities or regulators when required by law or to protect our legal rights, safety, or property
• As part of a business transaction (sale/merger of Fastcan assets), subject to legal requirements
• Servers or vendors may be located outside Canada; we ensure comparable protection standards.

Your Privacy Rights in Ontario & Canada

You may request to access, correct, or delete your personal information, subject to legal/contractual limits (e.g., records we must keep for audits or disputes). We’ll respond within legally required timelines and may verify identity before fulfilling requests.

Cookies & Tracking Technologies

Our website uses cookies and similar tools to improve functionality, analyze traffic, and personalize content. You can manage cookies via your browser.

Data Retention & Destruction

We keep personal information only as long as necessary to fulfill the purposes above or meet legal requirements. When no longer needed, we securely destroy, anonymize, or archive it in accordance with industry standards.

Changes to This Privacy Policy

We may update this policy to reflect changes in law or our practices. The latest version will always be posted here with an updated “Last updated” date.

Contact Information:

If you have any questions or concerns about our Privacy Policy, please contact our offices at info@fastcanpm.com

By engaging with Fastcan Property Management, you agree to the terms outlined in this Privacy Policy.